Seasoned customer service executive with over 05 years of professional experience assisting customers in solving complex issues. Keen to leverage the leadership and managerial expertise of a degree in commerce and a master's degree in international business to become a project lead. Professionally build a project operation procedure for the customer service department, reduce standby response time to customers, and increase service quality.
Employment history
- March - September
- OB customer service executive
OOCL - January - March
- Outside counter ground customer service
VIAGS