[HN] Friday Night in August – Technology in the new era of customer Gen Z
On the evening of Friday 25th August, alumni working in Technology has a provoking and insightful gathering event at Job Shop, RMIT Hanoi campus.
The event was a great success with 30 alumni working as business analyst, developers, products management, digital transformation specialist…. at various organizations: iNet, CMC Global, FPT Software, PNC TECH, WorldBank, Public Bank, Savvycom Software, DATX, FORTNA, TNEX, Dai-ichi, PVB, Chicilon Media, Handshakes, Sotatek, NetNam, GlobalTix, Daehong Communications Vietnam, SubWallet, VAN Hoa, Techcombank, OutwardBound.
The nigh kicked off with a campus tour to visit new spaces in RMIT Hanoi Campus. Alumni was eager to explore creative corners located at both tower A and B of Handiresco. The exciting new spaces features a large multipurpose room (3A floor), the creative and luminous spaces at Library (2A and 2B floor), the spacious Break-out room, Job Shop and Student Club (5A and 5B floor).
A group of alumni visit Student Club
Alumni was excited to see how the campus transformed since they graduated
One of the best parts of the day was the guest speakers, Ms. Nguyen Thanh Mai, Former Head of Marketing at TNEX by MSB (Maritime Bank). The company is a significant example of FinTech evolution to serve Gen Z customers in Vietnam. They are the best Vietnamese digital-only bank with no physical branch which is recognized by The Asian Bankers.
Mai shared that Fintech is soaring in Vietnam with incredible development thanks to the connectivity through mobile, internet penetration and the rise of e-Commerce. In 2022, the number of Fintech company is reaching 200, over 5 times compared to 2015.
“Digital-only bank” is a totally new emerging service in Vietnam in recent years. It means banking services are purely handled online, whether it’s via a dedicated app or the website. These banks don’t have any physical branches, so people can’t pop into a bank to open a new account or do any banking. However, there is an app for customers to open an account and to manage their own money.
TNEX is the pioneer in “Digital-only bank” service in Vietnam
During the discussion, alumni from other companies agreed that customer Gen Z is considered as tech-savvy and true digital natives. Therefore, the opportunities to develop in FinTech is still abundant in near future.
However, it’s a competitive market and the eligible game only for “giant guy”, those have enough resource to integrate various technology solutions to ensure the safer cyber security, AI learning and enhance customer’s experience with simpler UX, UI design.
The Friday Night brought out many robust and interesting ongoing discussions in the room during the post-event networking. We had a special time for alumni in Tech & IT to share their new ideas and build connection for further collaboration.
See more images in the event here